How to Notify Northwestern Mutual of a Death

Online form or advisor. Contact the decedent's financial representative if known, or complete the online Report a Death form.

Northwestern Mutual — contact info

Estate / bereavement phone
800-635-8855
Notify Northwestern Mutual online →

What Northwestern Mutual requires

  • Insured's name, date of birth, date of death, and manner of death

    Entered on the Report a Death form.

  • Funeral home name and address

    Optional, but helpful.

  • Beneficiary information

    Including whether you are the beneficiary and your relationship to the insured.

  • Documentation by email

    Death certificate or funeral home assignment can be emailed to LifeBenefits@Northwesternmutual.com.

A letter you can send Northwestern Mutual today

Northwestern Mutual
[Insurance Company Address]

Re: Life Insurance Claim — Insured: Robert J. Sample


Dear Claims Department,

I am writing to initiate a life insurance claim on the above-referenced policy. The insured, Robert J. Sample, has passed away.



I am the personal representative of the estate.

I respectfully request the following:

1. Please send me the required claim forms and a complete list of documents needed to process this claim.
2. Please confirm the current status and details of the policy.
3. Please advise of any deadlines or time-sensitive requirements.

Northwestern Mutual death notification FAQ

How do I notify Northwestern Mutual of a death?

Online form or advisor. Contact the decedent's financial representative if known, or complete the online Report a Death form.

What documents does Northwestern Mutual require?

Insured's name, date of birth, date of death, and manner of death — Entered on the Report a Death form. Funeral home name and address — Optional, but helpful. Beneficiary information — Including whether you are the beneficiary and your relationship to the insured. Documentation by email — Death certificate or funeral home assignment can be emailed to LifeBenefits@Northwesternmutual.com.

What if my loved one had other accounts besides Northwestern Mutual?

Every institution has its own process and required documents. Estate Assist reads the estate's documents, identifies every institution to notify, and drafts a personalized letter for each one automatically.

Other institutions

Checked against Northwestern Mutual's official website on July 18, 2026. Requirements, contact info, and processes change — confirm current requirements with Northwestern Mutual's official page before relying on this guide. Estate Assist provides general information, not legal advice.