How to Notify Merrill Edge of a Death
Phone (Merrill Life Services). The same Merrill Life Services team and line now handle both Merrill Edge and Merrill Lynch accounts.
Merrill Edge — contact info
- Estate / bereavement phone
- 855-450-9015
- Hours
- Mon–Fri 8:00 AM – 8:00 PM ET
What Merrill Edge requires
Decedent's full legal name, SSN, and date of birth
Have this ready before calling.
Death certificate
Typically provided by the funeral home or a local vital records office.
Letters Testamentary or Letters of Administration
Issued by the court when formal probate is required.
Affidavit of Domicile
Verifies the home address of the person who died.
What to expect
Processing time: A Transition Specialist reviews your initial documents, then connects you with a Financial Solutions Advisor to open new accounts and transfer assets.
A letter you can send Merrill Edge today
Fill these in and the letter below becomes yours — dated today, ready to print and send. Nothing is saved and you don't need an account.
Your letter asks what the institution requires. It won't claim you're authorised to act for the estate — only a court appointment gives you that, and saying so without one can hold up the process.
Merrill Edge (Bank of America) Re: Notification of Death — Account Holder Robert J. Sample Accounts Held: 1 Dear Estate Services Department, I am writing to notify you of the passing of Robert J. Sample. Robert J. Sample held the following accounts with your institution: 1. Account I, [Your Name], am writing regarding the estate of Robert J. Sample, to ask what your institution requires in order to proceed. I respectfully request the following: 1. That all accounts be flagged to reflect the account holder's passing and that activity be frozen to protect estate assets. 2. That you provide date-of-death valuations for all accounts to establish stepped-up cost basis. 3. That you provide instructions and required forms to transfer or close each account in accordance with your institution's procedures. Enclosed please find the required documents listed below. For reference, I can be reached at the contact information below. Call Merrill Life Services (shared with Merrill Lynch accounts) to report the death — this is a different line from Merrill Edge's general customer service number. Sincerely, [Your Name] [Your Address] [Your Phone] [Your Email] Enclosures: - Certified Death Certificate - Government-issued Identification
Fill in the bracketed lines under your signature before you send it, so Merrill Edge can reach you.
Most estates need this same letter for eight or nine institutions, not just Merrill Edge. Estate Assist finds them and drafts a letter for each.
Draft the rest of my letters →Can't find an account login? Check a password manager app like LastPass, 1Password, Bitwarden, or Dashlane — many people store their logins there. Look for a small colored icon in the browser toolbar or on the phone's home screen. You'll need the master password to unlock it — never share that with anyone claiming to need it for notification purposes.
Merrill Edge death notification FAQ
How do I notify Merrill Edge of a death?
Phone (Merrill Life Services). The same Merrill Life Services team and line now handle both Merrill Edge and Merrill Lynch accounts.
What documents does Merrill Edge require?
Decedent's full legal name, SSN, and date of birth — Have this ready before calling. Death certificate — Typically provided by the funeral home or a local vital records office. Letters Testamentary or Letters of Administration — Issued by the court when formal probate is required. Affidavit of Domicile — Verifies the home address of the person who died.
How long does the process take with Merrill Edge?
A Transition Specialist reviews your initial documents, then connects you with a Financial Solutions Advisor to open new accounts and transfer assets.
What if my loved one had other accounts besides Merrill Edge?
Every institution has its own process and required documents. Estate Assist reads the estate's documents, identifies every institution to notify, and drafts a personalized letter for each one automatically.
Other institutions
Checked against Merrill Edge's official website on July 18, 2026. Requirements, contact info, and processes change — confirm current requirements with Merrill Edge's official page before relying on this guide. Estate Assist provides general information, not legal advice.