How to Notify Guardian of a Death
Online or phone. Submit a claim online or call; Guardian also offers Empathy, a complimentary bereavement support service, alongside claims processing.
Guardian — contact info
- Estate / bereavement phone
- 888-482-7342
- Hours
- Mon–Thu 8:00 AM – 6:00 PM ET, Fri 8:00 AM – 5:00 PM ET
- Mailing address
- Guardian Life P.O. Box 981590 El Paso, TX 79998-1590
What Guardian requires
Original certified death certificate
Must list the cause and manner of death.
Proof you are the named beneficiary
A copy of a driver's license or passport.
Policy number
The original policy or policy number is generally needed.
Completed claim form
Submitted before benefits are paid out.
What to expect
Processing time: Death benefits are typically paid within 30–60 days of the date the claim was filed.
A letter you can send Guardian today
Guardian Life Insurance Company Guardian Life P.O. Box 981590 El Paso, TX 79998-1590 Re: Life Insurance Claim — Insured: Robert J. Sample Dear Claims Department, I am writing to initiate a life insurance claim on the above-referenced policy. The insured, Robert J. Sample, has passed away. I am the personal representative of the estate. I respectfully request the following: 1. Please send me the required claim forms and a complete list of documents needed to process this claim. 2. Please confirm the current status and details of the policy. 3. Please advise of any deadlines or time-sensitive requirements.
Guardian death notification FAQ
How do I notify Guardian of a death?
Online or phone. Submit a claim online or call; Guardian also offers Empathy, a complimentary bereavement support service, alongside claims processing.
What documents does Guardian require?
Original certified death certificate — Must list the cause and manner of death. Proof you are the named beneficiary — A copy of a driver's license or passport. Policy number — The original policy or policy number is generally needed. Completed claim form — Submitted before benefits are paid out.
How long does the process take with Guardian?
Death benefits are typically paid within 30–60 days of the date the claim was filed.
What if my loved one had other accounts besides Guardian?
Every institution has its own process and required documents. Estate Assist reads the estate's documents, identifies every institution to notify, and drafts a personalized letter for each one automatically.
Other institutions
Checked against Guardian's official website on July 18, 2026. Requirements, contact info, and processes change — confirm current requirements with Guardian's official page before relying on this guide. Estate Assist provides general information, not legal advice.